FAQ-I'M A SUPPLIER

The above can be sent to:

Kuoni Travel Ltd
Destination Management
Ueberlandstrasse 360
CH-8051 Zurich

Please be aware, that this address is different to the invoicing address.

Kuoni Destination Management maintains a successful cooperation with more then 8,000 suppliers in the hotel, restaurant, transportation and local service segment throughout Europe.

As one of the leading land operator for Inbound Europe we have established our network through almost all continents and are present in the most dynamic markets.

We offer throughout Europe for our suppliers a bright and deep selection of travellers from all over the world no matter of their budget and requirements.

Our close relationship with our agents gives us the knowledge to purchase as per the market requirements, needs and trends.

If you are based in Switzerland or in Lichtenstein, please send your invoices to:
Kuoni Travel Ltd.
Destination Management
Postfach 601
CH-8901 Urdorf

If you are based in Germany, please send your invoices to:
Kuoni Travel Ltd.
Destination Management
Postfach 602
CH-8901 Urdorf

If you are based in any other country, please send your invoices to:
Kuoni Travel Ltd.
Destination Management
Postfach 603
CH-8901 Urdorf

• We pledge to refer our mainstream business to you.
• You receive top priority for online group and FIT bookings.
• You are contacted first by Kuoni’s reservations staff – before any other suppliers.
• We encourage agents to mention Preferred Hotels in catalogues and brochures.
• Only Preferred Hotels are recommended for promotions and special offers.
  

We are committed to achieve on-time payment of your invoices. To accomplish this, we have adopted an accurate, faster and more efficient accounts payment service.

Your invoices will now be processed automatically. On-time payments shall also be possible during seasonal peak times. In order to achieve this goal however we rely on your support.

The automatic processing works only if you send exactly one invoice per Kuoni reference number and if the following information is printed on the invoice:

Mandatory information:

• Kuoni Reference Number or Tour Number
• All VAT relevant data as required in your country
• New postal address as mentioned in the sections below (Switzerland, Germany Others)
• Please do not use paper clips and stapler.

Printed banking account data will be ignored by the system. Payments will be done to the account stored in our master database. In case of changes, it is mandatory to send us the updated bank account data.

Yes you can, but you have to fulfil certain criteria. You will find more information on www.billexco.com. This service is not yet valid for German and Swiss suppliers.

Kobra, the user-friendly reservation system delivers instant access to our wide range of select hotels and destination services all around the world. The tool is available exclusively to travel professionals.

It responds to the contemporary customer’s need of retrieving the relevant information for sales purposes in a standard format for all products.