Austria is located in the heart of Europe. This small country has many great treasures to offer. The federal republic is divided into nine federal provinces, Vienna is the capital. Each province offers its own unique landscapes and culture. The Austrian culture has been developed over thousands of years and can be experienced in the old cities and many historical villages. Enjoy the Austrian way of life with emphasis on excellent food and wine, love of the fine arts and music as well as good humour and hospitality.
General Manager, responsible for operations, sales, HR and financial aspects of the Vienna office.
WHAT TIPS WOULD YOU GIVE A TRAVEL PROFESSIONAL WHO IS PLANNING A MEETING IN YOUR DESTINATION?
The tips would depend on the individual characteristics of the meeting or incentive. In order to make a tailor-made programme we need to have as much background information about the travellers as possible. The tips for doctors differ to tips for car traders or IT specialists or to tips for a ladies’ programme.
YOUR DESTINATION IS NO NEWCOMER TO THE MEETINGS & INCENTIVES BUSINESS. HOW DOES THIS REFLECT IN THE LOCAL SERVICES?
It has its advantages and disadvantages: we are well known and do not need to explain too much about the location, atmosphere and culture. We have professional and trustworthy partners, stak and suppliers, as well as an excellent infrastructure. In most cases, the clients know what to expect. On the other hand, it is quite challenging to develop new and surprising ideas. The destination needs to continuously develop and create new highlights and places of interest.
WHAT ARE THE MOST POPULAR DESTINATIONS IN YOUR COUNTRY?
This would definitely be Vienna, Salzburg and Innsbruck.
WHAT ARE THE QUALITIES YOU FEEL ARE NECESSARY IN ORDER TO BE SUCCESSFUL IN THIS BUSINESS?
You definitely need to be passionate about your destination. But you also need to have empathy and be receptive to the clients’ needs. Trustworthiness and a friendly personality are key attributes. You need to be flexible, and have good sales and negotiation skills. Languages will always come in handy. And you need to have an eye for detail and the ability to meet deadlines.
WHAT MAKES YOUR DESTINATION SPECIAL?
Vienna is easily accessible, it is safe and clean, and its hospitality and friendliness are world famous. The romantic imperial city is the cradle of music and art, but it also offers many sports activities and recreation facilities. The infrastructure is well organised and the standard of living is high. Vienna is also known as one of the leading international congress destinations.